CharlesGrey: They're not, but if a game is as broken and awful as this guy claims, then it's not hard to find out about that before blowing a bunch of money on it. And what I'm suggesting is to look at multiple sources of information and actual independent gameplay videos, not to trust the opinion of a single reviewer/website.
It's really not unreasonable to expect people to do that kind of homework prior to purchase, especially if we're talking about a full-price AAA game here. ( And I think we all know which game the guy is talking about. )
Either that, or people could just pre-order their overhyped 60+ buck games, then post a bunch of rabid complaint threads post-release, cry until they receive refunds, and then buy the game
again after about a week and a few patches. I guess that works too.
CSanthony: But then becomes the issue of being consumer friendly. In the business I own, I build furniture. We build it, deliver, and set up. If they need any fixing done, we can help with that. However, if a customer doesn't ultimately like the product that we sold, then we allow refunds. Telling your customers they're shit out of luck because they bought a game they ultimately didn't like is a scummy and consumer unfriendly practice that GOG should be ashamed of even picking up. It's real offensive to know that you have to be punished as a customer because you didn't like a product. Then we have ignorant, headstrong asskissers such as yourself defending their scummy tactics and finding reason to belittle or mock a customer because they aren't happy. The nerve you have is beyond comprehension, as if you understand very little about what is acceptable in common business practice.