It did. He didn't lose access to his games because of that.

I recommend you read the Steam support link to see why he lost it. And that entire conversation was after already having been issued a final warning before that warning him he would permanently lose his account if he kept sending tickets/emails about that issue.

Oh god, nevermind.. -_-'

Valve: don't contact us again, we'll ban you from Steam completely
TC: contacts them again
Valve: no, seriously, DON'T CONTACT US AGAIN IF YOU DON'T WANT TO LOSE YOUR STEAM ACCOUNT
TC: contacts again, and again, and again

Yeah....

But I'd say TC has legitimate cause to pirate any game he had on his account now.

It was just a coincidence. I swear.

If I knew about this bug before, I would have run it momentally and transferred all items to other account(s). (if i was a bad user or "scammer"). But in my case it was:

1) After one month of temporary restrictions.

2) I did not transferred any tradable items or game cards or Steam Gifts. (I had a lot of foil cards and so on).

I did not transferred any stuff on the other account after all .
No. Discussion of software piracy is a big No No. I'll prefer to transfer games through GOG connect instead of this.

But after new privacy settings update all my games are with "friends only" visibility. Damn...

i did read the whole steam support link before posting .. but my (maybe wrong) impression was that he also lost access to his games/apps

luckily this were just games/apps .. you dont want someone banning your credit card or bank account like that, you're a complete nobody then .. instantly .. oh wait we all know that happens often with paypal lol ;)

Yes, it's correct. They denied the access to my account. Completely.

Yes he did. But not because of the exploit thing. That led to the community ban, first temporary and then a permanent one.

It's the constant contacting of Steam support after final decisions had already been made clear to him and warnings had been given to him that he should stop wasting supports time that led to a temporary disabling of his account. And then he still made the ticket above which he created after already having been warned that if he continued contacting support it would lead to a permanent account ban, and even then in that thread he still got several final warnings and still kept coming back to discuss his ban.

I can understand the viewpoint that one should not lose access to the games they purchased but they gave him ample opportunities to never get to that point. I personally hadn't seen a case of this ever since they changed to restricting accounts years and years ago.

In the early years they did ban people from using their accounts entirely but they eventually changed that to restricting people's use of it (restricting most of Steam's functions but still allowing people to access the games they already had on that account). It's extremely rare to still see a full ban.

So, basically they warned you and you kept replying like some idiot. That is fair game on their part.

Except how can you argue a position without being able to talk?

This isn't a court of law, its a support desk. What's worse is you can not escalate an issue as there is "no bosses".

The OP likely has over a £1000 of licenses bound to his Steam account, it doesn't matter how rare this case is Valve shouldn't (but do) have the legal power to deny access to his property.

Imagine if your bank blocked access to £1000 because.

Wow. Great read. I am also on Steam's side. Some customers aren't worth having. You went out of your way to make it hell for people who have real things to do.

If you see an exploit, you don't exploit it. You say something. If you're in trouble, you don't even say something. You keep your head down and your nose clean until things get better. (there were some idioms in there -- keep yourself out of trouble and out of people's way is what I mean to say)

It's right there in the link you provided: It's right there. You contacted them the very next day and kept going.

What exactly did you do to get the community ban anyway? I sounds like you were exploiting some kind of loophole repeatedly.

EDIT: Ok, it was the moderator exploit followed by a ban circumvention.

No one is going to take your car away If you loose your driver licence and keep complaining about to the local authorities. No matter how annoying you are. Same with audio systems in your car, no one is going to take it from you only because the company doesn't cooperate anymore with let's say B&O.
In case anyone else wants to compare digital distribution to cars ; p
I believe this post belongs to DRM. Do I really care? thread.
Anyway, it is good to hear Steam Support can do something at last. Most of time I hear about them they cannot do anything. Like with infamous wankaro (or however is called..), publicly admiting (even making himself proud of it) he stole all his games.

Yeah I expected to say I never support permanent bans, but man... he really sold me on deserving it. Used an exploit to get out of a temporary community ban so he could transfer items to another account, got caught and temporarily banned for longer, then harassed the company with "hundreds" of emails and messages? I'd ban him too.

Unfortunately, when you "subscribe" to Steam you're not directly "subscribing" to the right to play any games you bought through it, but rather you're "subscribing" to the "privilege" of Valve allowing you to play those games only through the layer of account-locked DRM'd software (Steam) that sits between you and the games. And if they disable your account, then it's virtually the same as you agreeing (in Section 9C of the Steam Subscriber Agreement) that they can delete everything in the event "you breach any terms of this Agreement (including any Subscription Terms or Rules of Use")

The only thing I can suggest is, if you're the type of gamer who has lots of games installed at once on a huge disc (instead of installing only a few at a time), to look at this thread:-
http://steam.wikia.com/wiki/List_of_DRM-free_games

See which ones you own on Steam and already have installed, then "zip" up the game folders into ZIP / 7z, etc, files. It probably won't work at all with DRM'd or multi-player titles like PUBG, but you may be able to rescue some "Steam was only needed to install, not to run it" single-player games, and maybe get them to continue to run even if you change hardware?

deleted