All 5 of us who own Colin McRae Rally 2005 are happy you made an updated graphic for it. Thanks.

Why are the games I paid with PayPal coming up as (PAID WITH Free Order)?

Saw someone asking about it on the first pages, but did not find a reply: where are the messages sent to other users before the layout changed? I believe I still had a couple of game codes to be redeemed and can't find it anywhere now.

I got this too.
About half of my games that I paid with paypal show up as 'Free Order' and the other half do actually show up as paid with paypal.

I also agree with some other members:
Using the regular gog downloader is now a pain, and a little confusing. I don't see any reason why you can't keep the download links/buttons on the main page for a game, next to the 'try galaxy'.

Also, for the shelf, I don't mind the new look, but I think having the background as all wood, would be better. It gives a 'homely' sort of fell. The grey background feels cold and unfriendly in comparison.

if it's gog gift codes there :

https://www.gog.com/account/settings/orders

uncheck all boxes except the one with unredeemed gifts

the losts PMs will be readded later.

Exactly. Don't fix something that ain't broken, gog. Shelves with manual sorting was what made people like gog account view in the first place and treat it as, well, their "game library", a place where you can hop in from time to time just to have a look at their collection instead of just downloading the game they bought and forgetting about account page.

I use the GOG Downloader to maintain a set of backup installers on an external HDD, and I've noticed several issues.

Accessing the GOG Downloader links is a pain now. Would it be possible to get a toggle that makes them the default ? With Galaxy for live installs and GOG Downloader being much more convenient for queueing up mass downloads for backup , I can't see much reason to ever use the method you've got as the default.

The OS / Category listing for the GOG downloader links is broken , in Age of Wonders 3 for example all the DLC is assigned to Mac OS X - DLC but links to the windows installers.

As "support" messaged; I think accepting the new or more "sophisticated" features shall be accepted - but how comes previous PMs (personal messages) did not carry over?

Overall, I like it, easier on my eyes. Though I don't know why I have to do a few more clicks to use the downloader to download everything? Except trying to convince us all to use Galaxy, which is your right I suppose. Anyways, not a big deal for me either way. Happy you have enough money coming in you can spend the time to do this stuff, it's a good sign of a healthy GOG, and a healthy GOG is a happy me! Yippy! ;D

This is rather annoying. GOG Downloader is buried under a pile of menus, the shelf looks way more bland than the old design, and frankly, this just seems like a hamfisted attempt to get more people on the Galaxy bandwagon. Honestly, I'd be using Steam or Origin if I wanted any of these purported social features. Extremely frustrating.

fully agree.

they have literally made what was a clean easy interface into a jungle of tabs and pull downs which i stress DONT make it any easier to sort especially as now its spread of pages unlike before where you just scroll down.

maybe this is gogs way of making the current customers leave so they can get more steam oriented buyers in? who knows.

seriously bring back manual or at least a toggle function and also get rid of the multiple pages i am on a pc not a touch capable tablet :/

I'm pretty much in agreement with everyone else' complaints.
You had NO reason whatsoever to change the interface; at least not without the option to revert back to a manually sorted shelf...
When you unpacked games and their sequels a few months back, you made sure to let us know that our interface would not change because you know how much we valued that interface.

Now, without warning, you rip it away and give us a stupid sort by purchase date or title, and no more manual sorting? Because I want my game series all spread apart amongst 355 titles. Makes perfect sense.

I've spent quite a bit money here at GOG, and a significant amount of time sorting my library the way *I* wanted it. You'd think you would bother asking your cash cows how they feel about major changes to the interface beforehand. You'd think. Instead, you've implemented a user interface that, for several people in my situation, is a rather large pain in the backside.

Right now, your only selling point is 'no DRM'. Realistically, that's not enough to keep most people happy. DRM-games have been around for over 20 years, and the game industry is still going strong. But hey, you're welcome for all the money.

That was my largest issue with unbundling actually. It'd be nice if they added a prefix or subsort option for series , when I sort by alphabetical order what I really want is Alphabetical order for individual games, with series grouped together in series order, appearing alphabetically by the series name. Its really bad with some of the unbundles where there were "predecessor" or "vaguely related" games thrown in (like Planetfall and the extra Ishtar "prequel" game).

This is greatly unappreciated and less usable than previous versions. I know part of that is resistance to change, but it's got at least four major flaws and only one benefit that I see. These are just general usability issues and should be remedied regardless of preference.

Flaw 1) Changelogs only appear on games that have had changes since purchase (from what I can tell) and appear to only work once. I successfully displayed the changelog for Kerbel Space Program, but then when I tried Infested Planet, Wasteland 2 and went back to KSP changelogs no longer show up. The clarity of change logs stating just "initial release" if no changes have been made would be helpful, also changelogs indicating dates of changes prior to purchase (which maybe are there and I just don't know what game to try it with) might help determine if issues people talk about on the support forums or store reviews are possibly fixed or not (so would be helpful from store page prior to purchase too).

Flaw 2) Account does not remember preferences. Previous incarnation remembered a preference for list over bookshelf view, but I'm not finding that now. Every single time I have went to search the store since you changed it I have to manually choose list instead of grid (which I personally hate) and now you've made my bookshelf do the same thing (even opening account twice in same browser session went back to grid). Please allow either remembering the last used setting or an option to set defaults buried in the account settings (which is fine if you think it's less usable to make it remember defaults or be in people's way on the game page, I'm asking for function and don't care about form).

Flaw 3) I do not see an option to list entire library on one page. I use that all the time. It's especially helpful when a game has updated and I don't know which and I have to scroll through to find it. The "New and updated" button hasn't worked for me for over a year and that's been the only method available to me. If the new dropdown works better than the button, then great. I'm just not betting it'll keep working.

Flaw 4) I set my computer monitor and font such that I can read what's on my screen normally. I don't need sites deciding to magnify everything so I can see less on a single screen. Having the option to do so is great from a usability stance. Forcing it is obnoxious. Please let me shrink the game rows and text when expanding the game info. I know Google is lowering page rankings for pages that don't have a mobile-friendly version, but that doesn't require the non-mobile version of the page to be dumbed down that way. If they're really being jerks enough to require it as default, then make a setting to switch for those who don't want a page that screams that it's made for a phone. I'm buying games for a standard computer, not a phone (seeing as how you don't sell Android games or offer downloads of Android versions of games you sell that have them). I want a page that allows me to make use of my standard monitor and the precision easily obtainable with a mouse. I neither need nor want everything magnified and far enough apart that my fingers can hit it on a 4" screen.

Benefit) filtering and quick check of OS support in the list without opening game is nice and will probably be useful every month or two.

Thanks

This is precisely my point. I've literally spent hours manually sorting my library (355 titles, and counting) over the four years I've been a GOG customer. I see no reason why they could not have added their new options without breaking our painstakingly-sorted libraries.