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Fender_178: Not only that. There are some people on the Internet who act like self entitled brats thinking that they are entitled to certain things and they demand that it happens. Like if they are having issues with a modern game and it isn't working for them they make an impossible demand like fix this game in 24hrs or I will issue a refund.
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karnak1: My opinion on that is also that much of the recent PC gaming userbase consists of younger people who grew up playing consoles. Where you only had to insert a cartridge and voilá: game running. I grew up having to wait 5 minutes for a tape to load, tapes not loading, floppies broken, having to meddle with CONFIG.SYS or AUTOEXEC.BAT files in order to free memory for certain games, etc. This kind of stuff was terrible, but it helped us acquire certain tech skill and - most important of all - the virtue of patience.
Expecting PC games to work like they should has nothing to do with consoles.

There is a huge difference in having to use tech skills and intelligent advice due to how older computers operated in the past DOS era and the broken games today which aren't working because of stupid and poorly documented problems which shouldn't be there in the first place.
im most always annoyin' on here, lol, but ive definite lee becum moar mean late lee, so im goin' to resolve that. like... i was goin' to leave end of 2019 anyways an' instead i just sperged around teh place s'moar out of habit
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Bookwyrm627: It looks to me like an appeal to have less of he describes. Speaking as another user, I kind of agree with him; it would be nice to see less of people jumping straight to hostility.
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nightcraw1er.488: Ok, but it’s not going to happen. First off it’s the internet, and secondly what one person feels is hostility is just abruptness. As with any of these things, how to quantify it. Should we only allow posts which start with several lines of preamble, appreciation and flattery just to avoid being seen as hostile?
1) Yes, it is the internet, so random obnoxiousness is expected and the norm. To improve that situation, every individual has to commit to not adding to it in spite of what others may do. While I agree that OP's appeal that each person go for that higher standard is almost certainly doomed to fail, I respect that at least an attempt is being made.

2) Some of it is abruptness, but (my personal opinion) some of it isn't.

One of the examples that spring to mind for me are the threads that show up periodically where the user has a problem in a game, but fails to mention the game or even the game series in either thread or post. I gather from some of the responses that this is because Galaxy dumps all question threads directly into General Discussion; sure, the threads showing up here with too little information can be annoying, but responses vary from helpful to indifferent to rude.

If you'd like examples, I'll keep an eye out for the next time(s) I see something like it happen. If you don't care enough to spend more time on it, that's fine too.
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Telika: I really don't see how a forum where community managers claim that swastikas are okay avatars, or that white supremacist symbols accompanying white supremacist rants are probably just random images resembling white supremacist symbols, could turn toxic in any way shape or form.
Swastikas are luck symbols in some cultures, and in Japan I think they are used as symbols for hospitals on maps. After all, GOG is a multi-cultural forum, is it not?
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Telika: I really don't see how a forum where community managers claim that swastikas are okay avatars, or that white supremacist symbols accompanying white supremacist rants are probably just random images resembling white supremacist symbols, could turn toxic in any way shape or form.
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PetrusOctavianus: Swastikas are luck symbols in some cultures, and in Japan I think they are used as symbols for hospitals on maps. After all, GOG is a multi-cultural forum, is it not?
You can be cute and try and put a tilt on things, but I think we can all tell a Manji from a Swastika.
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PetrusOctavianus: Swastikas are luck symbols in some cultures, and in Japan I think they are used as symbols for hospitals on maps. After all, GOG is a multi-cultural forum, is it not?
I don't think they are for symbols for hospitals, but I do think they are used on maps as symbol for something. And swastikas existed long before Those Wacky Nazis started using them as a symbol.

Problem is, when somebody uses them as an avatar, I don't think that it is used in that original meaning; rather, it refers on the previously mentioned wacky group.
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karnak1: My opinion on that is also that much of the recent PC gaming userbase consists of younger people who grew up playing consoles. Where you only had to insert a cartridge and voilá: game running. I grew up having to wait 5 minutes for a tape to load, tapes not loading, floppies broken, having to meddle with CONFIG.SYS or AUTOEXEC.BAT files in order to free memory for certain games, etc. This kind of stuff was terrible, but it helped us acquire certain tech skill and - most important of all - the virtue of patience.
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Spectre: Expecting PC games to work like they should has nothing to do with consoles.

There is a huge difference in having to use tech skills and intelligent advice due to how older computers operated in the past DOS era and the broken games today which aren't working because of stupid and poorly documented problems which shouldn't be there in the first place.
True you are correct however there are users out there who aren't accustomed to PC gaming who only consoled gamed for majority of their lives and expected PC games to just work like their console counter parts with out any issues.
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nightcraw1er.488: Ok, but it’s not going to happen. First off it’s the internet, and secondly what one person feels is hostility is just abruptness. As with any of these things, how to quantify it. Should we only allow posts which start with several lines of preamble, appreciation and flattery just to avoid being seen as hostile?
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Bookwyrm627: 1) Yes, it is the internet, so random obnoxiousness is expected and the norm. To improve that situation, every individual has to commit to not adding to it in spite of what others may do. While I agree that OP's appeal that each person go for that higher standard is almost certainly doomed to fail, I respect that at least an attempt is being made.

2) Some of it is abruptness, but (my personal opinion) some of it isn't.

One of the examples that spring to mind for me are the threads that show up periodically where the user has a problem in a game, but fails to mention the game or even the game series in either thread or post. I gather from some of the responses that this is because Galaxy dumps all question threads directly into General Discussion; sure, the threads showing up here with too little information can be annoying, but responses vary from helpful to indifferent to rude.

If you'd like examples, I'll keep an eye out for the next time(s) I see something like it happen. If you don't care enough to spend more time on it, that's fine too.
Per your example, that is clearly something should prioritise fixing so it no longer happens. It’s not a new thing, hence why people are getting fed up with it. So in those examples the annoyances are perfectly fine.
Much like there should be some sort of help wiki, with the same information put out to most problems (may already be something like it), with all the general information. Maybe also another option, like ask a question, which prompts for some basic information.
Also, it might be an idea to fix the website. For instance it’s next to impossible to search for things, I can’t find posts I have replied to as the red dot is on off, and forum replies just go to too busy. There is another thread also about downloads/uploads, again more things which are years old. So annoyances on those type of topics is to be expected.
Edit, here:
https://www.gog.com/forum/general/has_gog_stopped_flagging_game_updates_with_the_blue_dot
Post edited April 14, 2020 by nightcraw1er.488
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PetrusOctavianus: Swastikas are luck symbols in some cultures, and in Japan I think they are used as symbols for hospitals on maps. After all, GOG is a multi-cultural forum, is it not?
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Darvond: You can be cute and try and put a tilt on things, but I think we can all tell a Manji from a Swastika.
Plus : context. When either the conversation or the person is all about ethnic cleansing and racial demonising, it's hard, in good faith, to interpret it as "and now for something completely different : hindou spirituality". It requires solid stupidity or dishonesty.

For the background. With Elcook, it was about a forumer with a very long history of violent racist diatribes and neonazi group support, who started using a well known white nationalist symbol as an avatar. The answer was "playing dumb" denial (it's probably meaning something else entirely). With Ashlee, much later, just to check out of exasperation, I was myself pretending to be a nazi oppressed by political correctness and asking if I could use a swastika as an avatar. Apparently that would have been no problem (again, maybe she assumed I was a hindouist nazi so it'd be ok). People seem a bit surprised by my contempt for gog...
Post edited April 14, 2020 by Telika
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nightcraw1er.488: Per your example, that is clearly something should prioritise fixing so it no longer happens. It’s not a new thing, hence why people are getting fed up with it. So in those examples the annoyances are perfectly fine.
I agree, and I sympathize with those that get annoyed about these threads that are apparently directed to the wrong place. It would be lovely if this (and everything else) got fixed.

Again, using just this particular issue as an example: I'm not talking about being annoyed at GOG for this problem, and I'm not talking about expressing annoyance at GOG for not fixing the problem. I'm specifically talking about expressing annoyance (or contempt, in some cases) with the user that opened the thread because they asked a game specific question in General Discussion; apparently it is an undocumented "feature" that any question threads opened in Galaxy always go to GD, so the user may be acting in ignorant good faith (disclaimer: I've never used Galaxy, so my only source that Galaxy is the culprit are the reports I've heard in these threads).

If you aren't clear what I'm talking about, then I'm probably not communicating it clearly. You've probably been around the block more often than I have here, and I'd be very surprised indeed if you haven't seen what I'm talking about.

(Also, it occurs to me that I should clarify something: I'm speaking purely as a user here. I'm not a GOG employee; as a moderator, I'm a member of the community acting in a volunteer capacity)
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PetrusOctavianus: Swastikas are luck symbols in some cultures, and in Japan I think they are used as symbols for hospitals on maps. After all, GOG is a multi-cultural forum, is it not?
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Darvond: You can be cute and try and put a tilt on things, but I think we can all tell a Manji from a Swastika.
It's a real shame that such a negative stigma has been attached to an ancient and powerful symbol that used to be in a lot of cultures.
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Bookwyrm627: I agree, and I sympathize with those that get annoyed about these threads that are apparently directed to the wrong place. It would be lovely if this (and everything else) got fixed.

Again, using just this particular issue as an example: I'm not talking about being annoyed at GOG for this problem, and I'm not talking about expressing annoyance at GOG for not fixing the problem. I'm specifically talking about expressing annoyance (or contempt, in some cases) with the user that opened the thread because they asked a game specific question in General Discussion; apparently it is an undocumented "feature" that any question threads opened in Galaxy always go to GD, so the user may be acting in ignorant good faith (disclaimer: I've never used Galaxy, so my only source that Galaxy is the culprit are the reports I've heard in these threads).

If you aren't clear what I'm talking about, then I'm probably not communicating it clearly. You've probably been around the block more often than I have here, and I'd be very surprised indeed if you haven't seen what I'm talking about.

(Also, it occurs to me that I should clarify something: I'm speaking purely as a user here. I'm not a GOG employee; as a moderator, I'm a member of the community acting in a volunteer capacity)
I've actually never seen a General Discussion link on GOG Galaxy. I always post to the forums through Google Chrome. Either I'm missing something or Galaxy doesn't have a forum option yet.
Post edited April 14, 2020 by Talin_Warhaft
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Darvond: You can be cute and try and put a tilt on things, but I think we can all tell a Manji from a Swastika.
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Talin_Warhaft: It's a real shame that such a negative stigma has been attached to an ancient and powerful symbol that used to be in a lot of cultures.
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Bookwyrm627: I agree, and I sympathize with those that get annoyed about these threads that are apparently directed to the wrong place. It would be lovely if this (and everything else) got fixed.

Again, using just this particular issue as an example: I'm not talking about being annoyed at GOG for this problem, and I'm not talking about expressing annoyance at GOG for not fixing the problem. I'm specifically talking about expressing annoyance (or contempt, in some cases) with the user that opened the thread because they asked a game specific question in General Discussion; apparently it is an undocumented "feature" that any question threads opened in Galaxy always go to GD, so the user may be acting in ignorant good faith (disclaimer: I've never used Galaxy, so my only source that Galaxy is the culprit are the reports I've heard in these threads).

If you aren't clear what I'm talking about, then I'm probably not communicating it clearly. You've probably been around the block more often than I have here, and I'd be very surprised indeed if you haven't seen what I'm talking about.

(Also, it occurs to me that I should clarify something: I'm speaking purely as a user here. I'm not a GOG employee; as a moderator, I'm a member of the community acting in a volunteer capacity)
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Talin_Warhaft: I've actually never seen a General Discussion link on GOG Galaxy. I always post to the forums through Google Chrome. Either I'm missing something or Galaxy doesn't have a forum option yet.
It’s on the first community page just under general, in capitals.
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Telika: For the background. With Elcook, it was about a forumer with a very long history of violent racist diatribes and neonazi group support, who started using a well known white nationalist symbol as an avatar. The answer was "playing dumb" denial (it's probably meaning something else entirely). With Ashlee, much later, just to check out of exasperation, I was myself pretending to be a nazi oppressed by political correctness and asking if I could use a swastika as an avatar. Apparently that would have been no problem (again, maybe she assumed I was a hindouist nazi so it'd be ok). People seem a bit surprised by my contempt for gog...
Yeah, I'm afraid you're going to have to post some proof to support those wild allegations.

Also, Ashlee is Chinese, so she's probably not even aware of the unfortunate connotations swastikas have in Europe.
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Telika: For the background. With Elcook, it was about a forumer with a very long history of violent racist diatribes and neonazi group support, who started using a well known white nationalist symbol as an avatar. The answer was "playing dumb" denial (it's probably meaning something else entirely). With Ashlee, much later, just to check out of exasperation, I was myself pretending to be a nazi oppressed by political correctness and asking if I could use a swastika as an avatar. Apparently that would have been no problem (again, maybe she assumed I was a hindouist nazi so it'd be ok). People seem a bit surprised by my contempt for gog...
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fronzelneekburm: Yeah, I'm afraid you're going to have to post some proof to support those wild allegations.

Also, Ashlee is Chinese, so she's probably not even aware of the unfortunate connotations swastikas have in Europe.
You may be correct. I'm now trying to reconstruct the puzzle of escalating forum/chat/mail interactions (with some missing pieces) and some contradictions could be explained by cultural ignorance just as well as (or at some points better than) by the assumed PR flip-flopping. My yearslong growing disgust with gog's handling of its "community" has tainted these disputes with the staff, and rendered them antagonistic to the point of dismissing unlikely honesty from both sides.

There is an ideological bias in how one implements a "code of conduct" and delineates "hate speech" or "political comment" (is it "political" to treat global warming as a fact or evoke it at all ?), and there's a cultural aspect to the codes and references used to propagate and consolidate ideologies (a website tolerating or filled with segregationist symbolism, for instance, defines itself as such a territory to those, excluded or included, who recognize them, be the mods willing or blind to it). Due to the forum's history, I tend to distrust GOG's ideological bias more than its savviness (especially as some of the latter should be expected from CMs), but both factors can lead to similar results. And also interact (if, say, racism is no big deal to you then of course you won't be aware of its symbols, but then maybe don't pretend to uphold "hate speech rules" on your forum).

So, mix of both. I've sought, two or three years ago, to get a better feel of which it was, and the result gave me a disgusting impression of "deliberately playing dumb" about an imagery that was obvious to me. But maybe this mix is not homogeneous throughout GOG. Maybe I've been unduly shocked by ignorance, maybe rightfully shocked by indifference. What I didn't want is to be played by deliberate creeps acting innocent. But if Ashlee's cultural background is that different from Europe's, then it indeed reopens interpretations.

The incriminated imagery has left GOG since then (as far as I know, i'm not foruming much anymore), so it's not a current matter. But maybe also an element for more indulgent interpretations.
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Telika: There is an ideological bias in how one implements a "code of conduct" and delineates "hate speech" or "political comment" (is it "political" to treat global warming as a fact or evoke it at all ?), and there's a cultural aspect to the codes and references used to propagate and consolidate ideologies (a website tolerating or filled with segregationist symbolism, for instance, defines itself as such a territory to those, excluded or included, who recognize them, be the mods willing or blind to it). Due to the forum's history, I tend to distrust GOG's ideological bias more than its savviness (especially as some of the latter should be expected from CMs), but both factors can lead to similar results. And also interact (if, say, racism is no big deal to you then of course you won't be aware of its symbols, but then maybe don't pretend to uphold "hate speech rules" on your forum).
Pretty much everybody has some form of ideological bias. But as far as I have experienced, GOG's tolerance for Right wing extremism is close to zero. And general political discussion on the forum is also getting close to that level of tolerance quite fast.