I had made an e-mail change and decided to go back to my original account and now everything is all messed up. I've supported GOG for 20 years and now they won't respond to me. I did actually type a couple of cuss words in two of my e-mails to them, but does that justify this treatment ?

You need to click on Account -> Support -> Swear Jar -> Report Self

Then donate to the charity they suggest (usually Ukrainian shovelware game developers).

"Everything is all messed up" is very vague. If that was your email to GOG then maybe that's why no response?

What is the problem? What did you do? What did you try?

GOG didn't exist 20 years ago.

What email address did you use? Edit: Just to be absolutely clear: GOG contact address.

Did you get an automated reply confirming ticket creation?

How long have you waited?

Why the hell would you swear if you want to get something done?

I'm more interested in the time machine that OP, who has been supporting GoG for 20 years, has clearly developed. What is going to happen in the next five years? Which stocks can we buy/short to make a tonne of money? Who will win the 2026 World Cup?

Smart money's on Saudi Arabia

I swore because they suggested I try to create a new account which I did and then when I went into it I had 1 game that I purchased recently. I have about 170 games all together. My account that was changed to a yahoo account had all the games in it, but when I made the new account, now when I try to login to the yahoo account it says it doesn't exist. So that help or information made it impossible to access all my games. That's why I got mad !

I have apologized in another e-mail, but they continue to ignore me. I spent a bunch of money for these games and I relly think it's unfair the way they are handling this issue. No contact at all after many e-mails requesting they help me. I have no clue what your talking about.
And Excuussee me. 15 years all better now ?

Ok, your account is tied to the email address you registered with.

1. Has that email address changed?
2. Why has that email address changed?
3. Can you access emails sent to the original email address?

My original was with comcast and I cancelled it. I didn't know I could keep using their e-mail after cancelling, so I created a yahoo e-mail. I tried to access the yahoo account but I could never get logged in. So i decided to go back to my old e-mail and it was no more. That's when I created a 3rd e-mail with the original comcast email and a new password which I currently have with 1 game in it. I have ask them to please transfer my games to the new account, but nothing for 2 days, not even a response. Yes ! I feel bad that I used curse words but that was after the yahoo account with all the games no longer existed. Now I have 1 game. I had a ton of games.

I should clear this up. I tried to log into the yahoo account in yahoo mail but could never get in.

So, contact Yahoo mail and ask them to sort your email account problem out...

How did you make the new comcast email address? Is it *exactly* the same as your old comcast email address?

Do you still get emails sent to your old email address?

Yes exact e-mail except I had to change username to shimwooley1

And the answer to "Who will win the world cup in 2026 is BRAZIL".

Is your *email address* exactly the same?

Getting Yahoo to help at this point is usless because as I mentioned the GOG yahoo account does not exist anymore.

How do you know the account does not exist any more, have you asked them ?.

You mean this one?
https://www.gog.com/u/shimwooley