It's the cutscene that happens once you depart Flotsam, the one that has the map and Dandelion narrating. It gets about 1-1.5 seconds into it and hard crashes to desktop, locking up everything on my computer for about 15 seconds.

After googling I tried a few suggested things, which did not work:
1. Turning graphics to lowest setting
2. Deleting excessive savegames (deleted about 90% of them)
3. Closing other programs running, including those running in background.
4. Changing aspect ratio (16:9 by default)
5. Restarting computer
6. Reinstalling


None of these worked. I even tried removing the cutscene file and renaming another to it to force it to play that one instead. I either did not rename the right one, or it did not work.

This is has left me utterly unable to progress in the game any further.

I need help, no idea what to do.

Have you tried to skip the cutscene with the right mouse button? Seems like you have to be really fast but it should work.

Is this the first time the game has shown one of these "map" cutscenes? I wonder if there is a specific problem related to these versus the in-engine or pre-rendered CGI cutscenes. Perhaps a codec issue? Although I wouldn't know which codec to look for, anyone else know?

I assume your DirectX is up to date, since you're playing the actual game fine, but you might try updating that anyway just to check.