Posted July 02, 2021
您好，你们的名为的Erendili客服因为工作失误，把我在昆特牌游戏里买了两个旅程和一个预购包，并且倾注了很多心血的账号注销了（账号绑定邮箱：zhh2000522@163.com）。
截图是我们对话的过程，在我之前提交的一个工单里（工单编号#1073229）我想找回我之前使用过的一个旧账号，再给他的回复里，我明确的要求把我找回的之前的一个旧账号与zhh2000522@gmail.com这个邮箱绑定，然 而他却错误地将我zhh2000522@163.com这个新注册账号注销了，现在我的账号已经显示User Not Found状态，而且旧账号仍然无法登陆。
请你帮我查看一下能否找回原账号的数据，如果不行的话，我希望你们能给我一个满意的解决方法，并且对这位客服人员的工作态度和质量做出处理，谢谢！
Hello, your customer service named Erendili mistakenly deleted my account (account binding email: zhh2000522@163.com, in which I made many in-app purchases and spent lot of time playing).
In the process of our dialogue, a previous support ticket submitted by me ( #1073229), I want to retrieve an old account I used before. In the reply to him, I explicitly request to retrieve an old account I used before and connect it with the email address zhh2000522@gmail.com, but the stuff named Erendili mistakenly deleted the account connect with zhh2000522@163.com which i am using now. The new account has been cancelled, Now my account displayed user not found status, and the old account still can't log in.
Please help me check whether I can retrieve the original account data. If not, I hope you can give me a satisfactory solution and deal with the customer service staff's work attitude and quality. Thank you!
截图是我们对话的过程，在我之前提交的一个工单里（工单编号#1073229）我想找回我之前使用过的一个旧账号，再给他的回复里，我明确的要求把我找回的之前的一个旧账号与zhh2000522@gmail.com这个邮箱绑定，然 而他却错误地将我zhh2000522@163.com这个新注册账号注销了，现在我的账号已经显示User Not Found状态，而且旧账号仍然无法登陆。
请你帮我查看一下能否找回原账号的数据，如果不行的话，我希望你们能给我一个满意的解决方法，并且对这位客服人员的工作态度和质量做出处理，谢谢！
Hello, your customer service named Erendili mistakenly deleted my account (account binding email: zhh2000522@163.com, in which I made many in-app purchases and spent lot of time playing).
In the process of our dialogue, a previous support ticket submitted by me ( #1073229), I want to retrieve an old account I used before. In the reply to him, I explicitly request to retrieve an old account I used before and connect it with the email address zhh2000522@gmail.com, but the stuff named Erendili mistakenly deleted the account connect with zhh2000522@163.com which i am using now. The new account has been cancelled, Now my account displayed user not found status, and the old account still can't log in.
Please help me check whether I can retrieve the original account data. If not, I hope you can give me a satisfactory solution and deal with the customer service staff's work attitude and quality. Thank you!
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