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Ok,
I've just spent the last 24+ hours trying to download three freaking files. First I tried direct with firefox. Got to 98% and then said that the source couldn't be read and aborted. When I tried to retry it wanted to start over. It had taken hours because the download was only going at 60-80KBps on a 4Mbit DSL.
I said fine, I'll try in download manager (wxDownload), it got 250KBps and was doing great... for 10 minutes. Then gog.com (actually their mirror in San Fran bitgravity) started aborting my downloads and giving me 403 forbidden errors. So I tried AGAIN, this time using 1 stream only. Same thing after about 20-30 minutes.
So finally I tried gog.com downloader. This got to 88% and then gave me some lame error and said "sorry" then it removed the game from the queue. Again, when I re-added it, the download went to 0%.
I've sent two support tickets over the last two days and got no response. Guess they don't work or have any staff for weekends. And before anyone says it, yes I set it and go to bed. Problems is without babysitting it, the download aborts in a few minutes and the server starts giving me 403 forbidden errors. When I then have to log into the site, and click the link again to get a different source address.
But this isn't the first time it happened. I also bought a game several months ago and had problems with downloading. I had to download the files several times because of CRC errors from installer. Even on the 2mb part ones. I've since moved across the country and live less than 300 miles from the host servers. Still having problems with them.
Is it just me or does their download horribly suck?
P.S. Yes I'm ranting, I wasted a weekend trying to download something that should have been done in an evening.
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Let us know if the game was installed successfully, or if the file arrived corrupt again. The Downloader isn't perfect (yet), and the biggest problem with this error is that we were thus far unable to recreate it (the Downloader handles normal connection problems like disconnects etc. without any hiccups).
As I understand you were able to download the file using a third-party download manager, by obtaining a new link through the "download using browser" option and updating the previous one. If you wish to continue using the Downloader, you could try making backups of the partially downloaded file each time you pause it, in case the Downloader would delete it once it encounters problems, after you resume the download. I know it's a pain, and we're doing our best to fix this bug, but until we do, at least it's a usable workaround.
And here's a link to the instructions on how to achieve this with the downloader.
Post edited June 30, 2009 by Oldski