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I just received my latest Credit Card bill in the mail and it had a Transaction Fee that I was unsure about and so I called about it.
I was told that I am now being charged a 3% Transaction Fee for all GOG charges. This is 3% of total sales from this point forward.
Did GOG change the rules and now charging this fee so it is passed on to the consumer?
I know 3% is not a lot for the price of the game but it still impacts sales. As all 15% off sales are really 12% off sales, and so on in the future.
I would like to know why this just started to take place as I checked over the last 5 months of bills and there are plenty of GOG charges there but not a single Transaction Fee until this month.
So, what is happening GOG?
Thanks
EDIT: For Clarification on the 3%
Post edited June 29, 2009 by Faithful
It's an international fee set by your bank. GoG is not involved.
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stonebro: It's an international fee set by your bank. GoG is not involved.
yeah, my banks just started doing this to me as well. :/
Well, it may not seem like much but over time it will really add up.
It will give me even more pause when I think about a game here. I do not really want to pay 3% extra on every sale.
e.g. the latest sale of Spellforce and The Guild cost me $.42 extra. So instead of $13.98 it cost $14.40.
Post edited June 29, 2009 by Faithful
See about finding a bank which does not currently have this fee (or as high a fee), and obtain a credit card there?
well £1 a transaction is abit steep if you ask me lol
As most of the above posts have already mentioned, this is almost certainly a fee applied by your bank.
Your bank mentioned "I am now being charged a 3% Transaction Fee for all GOG charges." - it may be worth calling them again to confirm that the bank is charging you the 3% fee, not GOG.
It is likely that this fee will be levied on all purchases you make from a foreign country. In GOG's case, it's a UK payment processing company charging in US Dollars (see and [url=http://www.gog.com/en/forum/general/my_credit_card_companies_starting_charging_fees_for_gog_purchases]here for similar threads where the country was discussed).
MOST credit cards have foreign currency charges, either as a % or fixed dollar charge, and sometimes both - and the details are usually buried somewhere deep inside the card's terms and conditions. You will need to do some searching to find one which doesn't - in Australia I've only been able to find one.
Hope this helps.
Post edited June 29, 2009 by domgrief
Gonna stick to Paypal, err unless thay get that idea too.
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Krankor: Gonna stick to Paypal, err unless thay get that idea too.

Sorry to tell you this but Paypal already charge 2.5% for currency exchange. This charge is embedded in the exchange rate you see.
From Paypal's website:
"Payments requiring a currency conversion include a 2.5% fee."
Here a link to the page, that line is hidden under the blue bar at the bottom of the page. Pretty cheeky eh:
http://www.paypal.com/cgi-bin/webscr?cmd=_display-fees-outside
I'm not surprised about the CC companies doing this as well as Paypal. Everyone is attempting to claw money back any which way they can.
That happened to me to. So now I just use Paypal when I am buying something here.
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Krankor: Gonna stick to Paypal, err unless thay get that idea too.
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MaverickRazor: Sorry to tell you this but Paypal already charge 2.5% for currency exchange. This charge is embedded in the exchange rate you see.
From Paypal's website:
"Payments requiring a currency conversion include a 2.5% fee."
Here a link to the page, that line is hidden under the blue bar at the bottom of the page. Pretty cheeky eh:
http://www.paypal.com/cgi-bin/webscr?cmd=_display-fees-outside

I don't get the extra charge, at least last time I checked.
Post edited June 29, 2009 by honorbuddy
Most credit cards do this, but you can still find a few that don't.
In the UK there were only 2 that didn't charge a transaction fee for overseas. Nationwide, and another i don't remember... so i use a nationwide card for all the overseas purchases... unless they've changed it recently due to the economic situation.
Banks are all trying to claw back as much money as they can right now...
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honorbuddy: That happened to me to. So now I just use Paypal when I am buying something here.
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MaverickRazor: From Paypal's website:
"Payments requiring a currency conversion include a 2.5% fee."

I don't get the extra charge, at least last time I checked.

Paying with American dollars, for a game that is priced in American dollars, does not require a currency conversion.
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honorbuddy: That happened to me to. So now I just use Paypal when I am buying something here.
I don't get the extra charge, at least last time I checked.
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Wishbone: Paying with American dollars, for a game that is priced in American dollars, does not require a currency conversion.

What if we are secretly paying with the currency known as the Amero???
:tinfoilhat:
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Krankor: Gonna stick to Paypal, err unless thay get that idea too.
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MaverickRazor: Sorry to tell you this but Paypal already charge 2.5% for currency exchange. This charge is embedded in the exchange rate you see.
From Paypal's website:
"Payments requiring a currency conversion include a 2.5% fee."
Here a link to the page, that line is hidden under the blue bar at the bottom of the page. Pretty cheeky eh:
http://www.paypal.com/cgi-bin/webscr?cmd=_display-fees-outside

Ahh right that makes sense. I often wondered why the Paypal exchange rate was a few pence less. Cheers.
Post edited June 30, 2009 by Krankor