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General discussionPaypal preapproval upon purchase??(172 posts)(172 posts)
(172 posts)
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This is my favourite topic
Posted August 06, 2019
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mrkgnao: Another related issue:
- If you try to "buy" a FREE game/DLC as a gift, the checkout button on the "Checkout" window now reads "Pay with PayPal", not "Get Free" (or whatever it used to read).
- If you click on the "Pay with PayPal", a Paypal pop-up appears, then disappears, and a GOG "There was a problem with processing your payment. Please try again." error message is printed.
- However, the "purchase" does go through and the gift code appears in your "Orders History" window.

Probably the same if you buy it not as a gift (couldn't test).
Hey mrkgnao.

Thanks for raising the issue, we will look into closely and i will let you know once we have fixed it.
Posted August 06, 2019
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mrkgnao: Another related issue:
- If you try to "buy" a FREE game/DLC as a gift, the checkout button on the "Checkout" window now reads "Pay with PayPal", not "Get Free" (or whatever it used to read).
- If you click on the "Pay with PayPal", a Paypal pop-up appears, then disappears, and a GOG "There was a problem with processing your payment. Please try again." error message is printed.
- However, the "purchase" does go through and the gift code appears in your "Orders History" window.

Probably the same if you buy it not as a gift (couldn't test).
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gniewiadomski: Hey mrkgnao.

Thanks for raising the issue, we will look into closely and i will let you know once we have fixed it.
Thanks.
Posted August 06, 2019
avatar
mrkgnao: Another related issue:
- If you try to "buy" a FREE game/DLC as a gift, the checkout button on the "Checkout" window now reads "Pay with PayPal", not "Get Free" (or whatever it used to read).
- If you click on the "Pay with PayPal", a Paypal pop-up appears, then disappears, and a GOG "There was a problem with processing your payment. Please try again." error message is printed.
- However, the "purchase" does go through and the gift code appears in your "Orders History" window.

Probably the same if you buy it not as a gift (couldn't test).
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gniewiadomski: Hey mrkgnao.

Thanks for raising the issue, we will look into closely and i will let you know once we have fixed it.
In continuation of my issue (can't purchase at all -- see posts 120 through 134): I just tried to buy on my Android phone on a fresh Google Chrome browser (completely untouched, no add-ons, nothing blocked) and it still won't let me. It lets me log into PayPal, I press the complete purchase button, and when it gets back on GOG, it just loops the cart, no error message, purchase won't complete. This gets weirder and weirder.
Post edited August 06, 2019 by sunshinecorp
Posted August 07, 2019
Yeah, this still doesn't work. Tried to make a purchase, it sits there after entering my Paypal password with nothing happening, eventually I get an email from Paypal saying "Want to complete your PayPal payment at GOG Sp. Z o.o.? To finish up, go back to GOG Sp. Z o.o. and give your final approval." With no link or anything, so I'm not sure where I'm supposed to go "back to" since there's nowhere to give "final approval," nor has this happened before.

Again, what was the point of this? It worked before, now it doesn't, can't see how that's any improvement.
Posted August 07, 2019
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gniewiadomski: Hey mrkgnao.

Thanks for raising the issue, we will look into closely and i will let you know once we have fixed it.
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sunshinecorp: In continuation of my issue (can't purchase at all -- see posts 120 through 134): I just tried to buy on my Android phone on a fresh Google Chrome browser (completely untouched, no add-ons, nothing blocked) and it still won't let me. It lets me log into PayPal, I press the complete purchase button, and when it gets back on GOG, it just loops the cart, no error message, purchase won't complete. This gets weirder and weirder.
Mine has been doing this since yesterday. Not sure what is going on, but I already submitted a support claim.

I was able to 'temp fix' my problem by using Opera, but this is occurring on Firefox for me.
Posted August 07, 2019
OK, figured I'd try again just to see, and it actually worked that time. Still, the fact that it randomly fails (and still isn't working for others) doesn't inspire much confidence.
Posted August 08, 2019
Support had a look at my purchase log and found out that my bank was rejecting the payment. The problem is that there appears to be no error message for this anymore and the shop just tries to complete the payment over and over again, but they're probably looking into that now.
Posted August 09, 2019
It's worrying that there are still problems.

Contrarily, just to provide a positive, I have successfully purchased some games using PayPal without surrendering my credentials. I logged in, confirmed the debit, and automatically logged out.
Posted August 18, 2019
I'm still unable to use PayPal for further GOG purchases. On my Android device it says that PayPal is not available as payment method right now while it let's me use it on my desktop machine but the process aborts after an unspecified error during the payment process. What is going on?
Posted August 20, 2019
PayPal - Selected payment method is currently unavailable, please choose a different one.

i'm unable to make purchases in last few days ... zero explanation what is wrong

note: it works fine in GOG galaxy, so problem is only when using any chromium browser (chrome, vivaldi, opera, iron etc.)
Post edited August 20, 2019 by Dwarden
Posted August 30, 2019
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igrok: I am also not able to buy anything with paypal. I hope gog quickly fixes whatever it broke.
Yep, the same for me. No PayPal, no money. It's their loss, not mine. I use Firefox, btw.

I try it in galaxy, though. ... Funny, works in Galaxy.

P.S: I deactivated NoScript, used their help desk method, deactivated even uBLock Origins, to no avail. It just does not work at all. Thanks, GOG. They just don't want my money.
Post edited August 30, 2019 by mkess
Posted August 30, 2019
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igrok: I am also not able to buy anything with paypal. I hope gog quickly fixes whatever it broke.
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mkess: Yep, the same for me. No PayPal, no money. It's their loss, not mine. I use Firefox, btw.

I try it in galaxy, though. ... Funny, works in Galaxy.

P.S: I deactivated NoScript, used their help desk method, deactivated even uBLock Origins, to no avail. It just does not work at all. Thanks, GOG. They just don't want my money.
Yep, did the same. Was recommended to try Chrome or Edge. I told them if they don't want their customers to spend money, it's on them. I certainly won't jump through hoops just to buy something here when everywhere else, everything works fine.

Happily spent 400€ on games these last ten days...on an actual working website.
Posted August 30, 2019
WTF is happening with paypal payments here???
I can pay for patreon, furaffinity and everything inbetween but can't pay through the website???
Posted August 31, 2019
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ivandmitriev: WTF is happening with paypal payments here???
I can pay for patreon, furaffinity and everything inbetween but can't pay through the website???
Yup, same here. Hey GOG - is this going to be addressed??
Posted September 02, 2019
Same problem. Paypal payment option unavailable.
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This is my favourite topic
Community
General discussionPaypal preapproval upon purchase??(172 posts)(172 posts)
(172 posts)