It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
I ought the game cyberpunk 2077 with instant gaming and used the activation code and now when I launch the game gog galaxy pop up but the download button don't show up so I can't play my games
No posts in this topic were marked as the solution yet. If you can help, add your reply
avatar
nejrth: I ought the game cyberpunk 2077 with instant gaming and used the activation code and now when I launch the game gog galaxy pop up but the download button don't show up so I can't play my games
You could try https://www.gog.com/account/refresh

You should contact Support and ask them about the issue.

The bad news is, you've probably bought the key which had been obtained fraudulently, but only GOG can confirm it. Unfortunately, in that case, GOG will not be able to help you restore the game to your account, nor will they offer you a refund.
avatar
nejrth: I ought the game cyberpunk 2077 with instant gaming and used the activation code and now when I launch the game gog galaxy pop up but the download button don't show up so I can't play my games
avatar
InkPanther: You could try https://www.gog.com/account/refresh

You should contact Support and ask them about the issue.

The bad news is, you've probably bought the key which had been obtained fraudulently, but only GOG can confirm it. Unfortunately, in that case, GOG will not be able to help you restore the game to your account, nor will they offer you a refund.
okay thank you
avatar
nejrth: I ought the game cyberpunk 2077 with instant gaming and used the activation code and now when I launch the game gog galaxy pop up but the download button don't show up so I can't play my games
avatar
InkPanther: You could try https://www.gog.com/account/refresh

You should contact Support and ask them about the issue.

The bad news is, you've probably bought the key which had been obtained fraudulently, but only GOG can confirm it. Unfortunately, in that case, GOG will not be able to help you restore the game to your account, nor will they offer you a refund.
is there a phone number to contact the support because when I just try the different option on the website nothing is related to my problem and I cannot contact a support member
Post edited September 27, 2022 by nejrth
avatar
nejrth:
They don't offer a support via phone. There should be a "contact us" button which will take you to a chat bot which will... "help" you open a ticket.