It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionHelp me please GOG!(36 posts)(36 posts)
(36 posts)
Pages:
1
2
3
This is my favourite topic
Posted August 31, 2023
Why not asking a refund to Epic and buy it on GOG, unless you bought it more than 2 weeks ago and played it more than 2 hours
Post edited August 31, 2023 by Mugiwarah
Posted September 06, 2023
avatar
Mugiwarah: Why not asking a refund to Epic and buy it on GOG, unless you bought it more than 2 weeks ago and played it more than 2 hours
I bought the main game when it first came out. Therefore, this method will not work.
Posted September 06, 2023
Why do you care about pleasing GOG?
Posted September 06, 2023
avatar
babark: Why do you care about pleasing GOG?
What do you mean?
Posted September 06, 2023
You posted here with the topic "Help me please GOG"
Why do you care about pleasing GOG?
Posted September 06, 2023
avatar
thrzal: I'm sorry that I have to write to the forum about my problem, but the technical support simply ignores my questions for 2 weeks. And I don't know how else to turn to Gog.com technical support, except through the forum.

I topped up my account balance by ~32 dollars. I wanted to buy an expansion for Cyberpunk 2077. My main game is on EG. In the discord of the game, they explained to me that the game will not work like this, since these are two different platforms.

I ask technical support to return the funds and I hope that they will not ban me from the forum, but will help me with my problem. Thank you...
Could you DM me with support ticket number please?
Posted September 06, 2023
avatar
thrzal: I'm sorry that I have to write to the forum about my problem, but the technical support simply ignores my questions for 2 weeks. And I don't know how else to turn to Gog.com technical support, except through the forum.

I topped up my account balance by ~32 dollars. I wanted to buy an expansion for Cyberpunk 2077. My main game is on EG. In the discord of the game, they explained to me that the game will not work like this, since these are two different platforms.

I ask technical support to return the funds and I hope that they will not ban me from the forum, but will help me with my problem. Thank you...
avatar
sysia_GOG: Could you DM me with support ticket number please?
Today, when I emailed GOG tech support, I received a message almost immediately with the number 424014.
Before that, I tried to contact through the form on the website https://support.gog.com/
After my appeal, this inscription appeared (as in the picture), but there were no email messages about the creation of a ticket.
Attachments:
080808956.jpg (22 Kb)
Posted September 06, 2023
avatar
thrzal: Today, when I emailed GOG tech support, I received a message almost immediately with the number 424014.
Before that, I tried to contact through the form on the website https://support.gog.com/
After my appeal, this inscription appeared (as in the picture), but there were no email messages about the creation of a ticket.
Send sysia a message, bro. GOG staff doesn't want to discuss support tickets in public.
Posted September 06, 2023
avatar
thrzal: Today, when I emailed GOG tech support, I received a message almost immediately with the number 424014.
Before that, I tried to contact through the form on the website https://support.gog.com/
After my appeal, this inscription appeared (as in the picture), but there were no email messages about the creation of a ticket.
avatar
Braggadar: Send sysia a message, bro. GOG staff doesn't want to discuss support tickets in public.
If I could....
Posted September 06, 2023
avatar
babark: You posted here with the topic "Help me please GOG"
Why do you care about pleasing GOG?
While you are not helping, I am laughing. Now I'm running through ways in my head on how to please GOG.
Posted September 06, 2023
avatar
Braggadar: Send sysia a message
avatar
thrzal: If I could....
Go to https://www.gog.com/en/account/settings/privacy and change your settings.

Look at attachment:
Attachments:
private_messages.jpg (78 Kb)
Post edited September 06, 2023 by BreOl72
Posted September 06, 2023
avatar
thrzal: If I could....
avatar
BreOl72: Go to https://www.gog.com/en/account/settings/privacy and change your settings.

Look at attachment:
Thank you.
Posted September 06, 2023
avatar
BreOl72: Look at attachment:
Would you mind telling me how you went about including those red boxes, lines etc. in your attached image? That's a really clear way of showing instructions in this case. Is that a particular tool you are using? I'd have just slapped some freehand brushstrokes on like a barbarian.
Posted September 06, 2023
nvm
Post edited September 06, 2023 by neumi5694
Posted September 06, 2023
avatar
BreOl72: Look at attachment:
avatar
chevkoch: Would you mind telling me how you went about including those red boxes, lines etc. in your attached image?
Is that a particular tool you are using?
Sure, no problem.
It's really nothing special - just the good old "MS Paint" (https://apps.microsoft.com/store/detail/paint/9PCFS5B6T72H).
Attachments:
just_ms_paint.jpg (104 Kb)
Pages:
1
2
3
This is my favourite topic
Community
General discussionHelp me please GOG!(36 posts)(36 posts)
(36 posts)