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For a few weeks now, I have been getting a lousy download speed, when trying to download games from GOG. It is well under 1 megabyte a second, when it should be over 4 megabytes a second, like it normally is for me.

Yes, I have done all the usual checks, and it is clearly an issue with the GOG end of things.

This happened once before for me, and lasted a few months, until fixed.

This started again with the GOG issues a few weeks back.

Please do what you need to fix this - reset, restore, beef up, pay your bills or whatever is needed.

Like many, I am hanging out to take advantage of downloading Fallout 4 GOTY.

It is not fair to take my money, then give me an absolutely dismal download speed, which would mean days of downloading, and hoping that the long period for each 4 GB file is not interrupted during that time span.
Post edited August 18, 2023 by Timboli
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Timboli: This happened once before for me, and lasted a few months, until fixed.
Do you know if it was GOG that fixed something?

I am just wondering could the culprit be somewhere else as well, e.g. certain ISPs prioritizing some web pages and services lower than others, for some reason? E.g. Steam and Netflix get a preference because so many customers want to use them, and then GOG.com belongs to category C which gets scraps?

I recall reading earlier e.g. Netflix making agreements with some big ISPs around the world giving them higher priority and maybe even the ISP caching Netflix data nearer to their customers, and I wonder if Steam has similar arrangements, or is just given higher priority?

In Thailand I got quite slow download speeds from GOG... but then I realized the speed was capped to mere 4Mbit/s by the thai operator. However, if I tested the connection with speedtest.net, it would give a nice 20-30Mbit/s rating.

Either that operator gave speedtest.net a preference (an exception to the rule)... or maybe the difference just was that speedtest data was coming from another thai server so it was not speed capped, while GOG.com (and Steam) data came from abroad, hence it was capped?

Anyone in Australia getting good download speeds from GOG?

(I am happy with my GOG download speeds also with the offline installers. Just tested it at my workplace, and I am downloading the Baldur's Gate 3 offline installer file with the Edge browser at over 16 MBytes/sec (which is what, something like 128Mbits/sec, if I calculated correctly?) I guess being an European GOG customer has its perks...).
Post edited August 18, 2023 by timppu
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timppu: Anyone in Australia getting good download speeds from GOG?
About 4MB/s. Usually I kind of top out just before 5, but this depends on time of day and yes, since the server issues GOG had recently on average it's a bit slower.

But nothing like your problems, Timboli, sorry.

Telstra. 4G LTE connection on an ancient USB modem. It might be regional though, mate. I'm in QLD.
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timppu: Anyone in Australia getting good download speeds from GOG?
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Braggadar: About 4MB/s. Usually I kind of top out just before 5, but this depends on time of day and yes, since the server issues GOG had recently on average it's a bit slower.

But nothing like your problems, Timboli, sorry.

Telstra. 4G LTE connection on an ancient USB modem. It might be regional though, mate. I'm in QLD.
Yeah, I suspected that those on the Eastern seaboard are having no or very little issue with download speed, so no doubt it is a regional issue. I'm in the outer suburbs of another city, that would be getting a reduced flow from cities in AUS that are directly connected to overseas.
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timppu: Do you know if it was GOG that fixed something?
I don't know for sure, because GOG are not that communicative, but it stands to reason.
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timppu: I am just wondering could the culprit be somewhere else as well, e.g. certain ISPs prioritizing some web pages and services lower than others, for some reason? E.g. Steam and Netflix get a preference because so many customers want to use them, and then GOG.com belongs to category C which gets scraps?

I recall reading earlier e.g. Netflix making agreements with some big ISPs around the world giving them higher priority and maybe even the ISP caching Netflix data nearer to their customers, and I wonder if Steam has similar arrangements, or is just given higher priority?

In Thailand I got quite slow download speeds from GOG... but then I realized the speed was capped to mere 4Mbit/s by the thai operator. However, if I tested the connection with speedtest.net, it would give a nice 20-30Mbit/s rating.

Either that operator gave speedtest.net a preference (an exception to the rule)... or maybe the difference just was that speedtest data was coming from another thai server so it was not speed capped, while GOG.com (and Steam) data came from abroad, hence it was capped?
I hear what you are saying, but it doesn't add up to me.

I've had months if not years without issue, so why would it just start happening out-of-the-blue for starters, and then there is the timing on this occasion with the major issues GOG started getting a few weeks back.

Last time it happened, it lasted many weeks ... couple of months at least I seem to recall. Then it came good again, and has been good since ... for most of a year at least ... until a few weeks ago.

So unless GOG have defaulted on paying for a better connection or my ISP has a deal with Steam to make GOG downloads slow, I can really only suspect GOG is at fault. Downloads from everywhere else are fine as is streaming movies and TV show etc. Many sites would not be paying for preferential treatment, and they aren't impacted. And in any case, we are talking normal speed for me, nothing superior in the sense of a better than normal connection, when working well.

At the moment, Free Download Manager 5 is helping me get around the limitations, but it is extra work for me having to load each link in the manner that FDM5 can detect it properly, and then I have to semi-manually setup the MD5 etc checking of the files. So a pain in the butt really. Obviously FDM5 is doing multi-threading to get me my usual download speed ... something alas, that gogcli.exe doesn't currently do.
Post edited August 18, 2023 by Timboli
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Braggadar: Telstra. 4G LTE connection on an ancient USB modem. It might be regional though, mate. I'm in QLD.
It would be nice to check easily from which server the download is coming from, at least from which region or country. Maybe there is some easy way, at least if using a web browser (or wget or whatever) to download offline installers; not sure about Galaxy...

I am just wondering if e.g. Australia has any servers from where you get GOG games, or do you get them from some other country, e.g. China or elsewhere in Asia? I presume I am getting my downloads from... some country in central Europe (Poland?!?)), or in the best case from Sweden.
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Timboli: Downloads from everywhere else are fine as is streaming movies and TV show etc. Many sites would not be paying for preferential treatment, and they aren't impacted.
If that is the case and you can download big files from other smaller places as well (let's say some smaller digital stores like the Zoom Platform and what have you), I guess you are right.

It would be interesting to know where the downloads are generally coming from, e.g. does Australia have some dedicated servers that GOG uses, or do they come from abroad, and where exactly?
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Timboli: Yeah, I suspected that those on the Eastern seaboard are having no or very little issue with download speed
Sorry I don't know Australia's geography and (international) internet connections, but why did you suspect that?

My first guess would be that the downloads come from outside of Australia, and those come into Australia from the east, making international connections speedier on the east?
Post edited August 18, 2023 by timppu
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timppu: Sorry I don't know Australia's geography and (international) internet connections, but why did you suspect that?

My first guess would be that the downloads come from outside of Australia, and those come into Australia from the east, making international connections speedier on the east?
Most folk in Australia live on the Eastern seaboard or thereabouts. Think big cities like Sydney, Brisbane and Canberra.

What we get here tends to be routed through them I believe, so we are further downstream and tend to get the dregs in any case. Wouldn't matter so much if we had fibre to the home or a street nearby.

I don't know where the servers for Australia are, but logically I imagine it is via Asia.