Godlike13: i tried clearing cache, flushing dns and even reinstalling firefox.

gog just refused to load properly in firefox. keep getting these messages below:

An error occurred while processing your request.

Reference #97.82b91a3a.1464627290.8d63603

help?

Godlike13:

rampancy: Can you tell if this is an issue with Firefox, or your ISP?

Godlike13: tried using IE - also having problems.

in fact, even my workplace is having problems loading gog.

any method how to check if its an ISP problem - and how to solve it?

ps: just saw the link from omega64. sadly that is my current residence as well. guess thats the underline problem -_-

OPlays22: Sorry for resurrecting this old thread, but I have a big problem in Firefox 96.0.3, where the new/updated GOG store page is simply not working.

I cannot select or click anything... right now, I tried to use Firefox in safe mode*
In Microsoft Edge, there is no such problems, the options in GOG Store page works without problems. But my primary browser is Firefox, so I would like to continue to use it.

* holding down shift + clicking on Firefox icon, after it ask how you would like to run it and than I selected safe mode

I tred to click on anything, but most things/buttons doesn't work. Also, most images aren't loading either.

I deleted all my history in Firefox, cache, etc.
What could be the problem?

TT_TT_TT_TT: Hi there.
Using Firefox 96.0.3 here as well. No issues at all.
So must be a third party tool / browser addon you are using causing the issues most likely.
Using Ublock Origin here without issues - are you maybe using sth like Ghostery or an AV Suite with Web Browser Functionalities?

OPlays22: Thanks for you reply.
I have only Windows Defender and the standard Windows firewall enabled, no 3rd party Antivirus/AV Suites installed.

I am using only the following plugins:
Bookmark Organizer
ColorZilla
Adblock Plus (disabled)
DigSig plugin by Comtrade

Everything worked a day or two ago, so something changed here by me or at GOG.

Maybe I should reinstall Firefox?
Will try to export the bookmarks and see if it works.

TT_TT_TT_TT: Hi there.
Using Firefox 96.0.3 here as well. No issues at all.
So must be a third party tool / browser addon you are using causing the issues most likely.
Using Ublock Origin here without issues - are you maybe using sth like Ghostery or an AV Suite with Web Browser Functionalities?

paladin181: He loaded it in safe mode, which doesn't load plug-ins and add ons.

TT_TT_TT_TT: ya would definitely recommend a reinstall - seems like firefox is having a weird "hiccup" - your plugins seem to be fine from a first glimpse (and ya Defender and Windows Firewall not causing issues either)