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General discussionGOG Galaxy "Not Connected"(13 posts)(13 posts)
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Posted February 16, 2016
I'm having some issues with GOG Galaxy. I currently have Pillars of Eternity installed, and I would like to download the second DLC through GOG galaxy, but when I click on Pillars of Eternity in my list of installed GOG games, it says "Not connected" at the bottom of the page. When I click on "connect now", it opens up a new page that says "Your code", and that has a blank field where I'm supposed to put a code of some kind. Any idea what this is about?
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Posted February 16, 2016
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AFnord: I'm having some issues with GOG Galaxy. I currently have Pillars of Eternity installed, and I would like to download the second DLC through GOG galaxy, but when I click on Pillars of Eternity in my list of installed GOG games, it says "Not connected" at the bottom of the page. When I click on "connect now", it opens up a new page that says "Your code", and that has a blank field where I'm supposed to put a code of some kind. Any idea what this is about?
Does it have the same behaviour on other games or only on that one? Is the DLC available through your browser's library? If not, you could try an account refresh and see if it fixes it: https://www.gog.com/account/refresh

If the problem persists, you should post it on the Galaxy Beta thread (and follow the advice on the linked post as well):
https://www.gog.com/forum/general/gog_galaxy_beta_2/post1
Post edited February 16, 2016 by Grargar
Posted February 16, 2016
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Grargar: Does it have the same behaviour on other games or only on that one? Is the DLC available through your browser's library? If not, you could try an account refresh and see if it fixes it: https://www.gog.com/account/refresh
Yeah, the DLC is available through my browser, so it's not a big deal, but if GOG galaxy does not handle updating things automatically, I don't see much of a reason to use it.

I don't see this with any other game, though I don't have DLC for any other game on GOG. Other games with achievements seem to work fine.

And refreshing sadly did not work.
Post edited February 16, 2016 by AFnord
Posted February 16, 2016
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AFnord: I don't see this with any other game, though I don't have DLC for any other game on GOG. Other games with achievements seem to work fine.
Then, you could try closing and reopening the client (and maybe even logging out and logging in again). If it doesn't work, then you should also post your problem in the Galaxy beta thread (as I mentioned above).
Post edited February 16, 2016 by Grargar
Posted February 16, 2016
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AFnord: [...]
Do you have any other content for Pillars? First DLC, pre-order items etc installed?
Posted February 16, 2016
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Grargar: Then, you could try closing and reopening the client (and maybe even logging out and logging in again). If it doesn't work, then you should also post your problem in the Galaxy beta thread (as I mentioned above).
Tried restarting it, and logging out & in again, to no avail.
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AFnord: [...]
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Thiev: Do you have any other content for Pillars? First DLC, pre-order items etc installed?
I have the first DLC installed already. Installed it through GOG galaxy when it was released.
Posted February 16, 2016
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AFnord: I have the first DLC installed already. Installed it through GOG galaxy when it was released.
Do you see Pillars among games in your library through website, not client?
Posted February 16, 2016
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AFnord: I have the first DLC installed already. Installed it through GOG galaxy when it was released.
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Thiev: Do you see Pillars among games in your library through website, not client?
I can see Pillars on both the website & client, it's just that when I click on it on my list of installed games, GOG galaxy claims that I'm not connected (at the bottom of the page). This does not happen when I click on any other installed game
Posted August 17, 2016
I have this problem too.

Edit: Solved it uninstalling and reinstalling the game through galaxy.
Solved it even more by uninstalling galaxy. Wanted to try it, but I don't like external applications (one of the reasons I don't use steam).
Post edited August 19, 2016 by Fuz
Posted October 26, 2016
Currently no Login and no Update from the GOG Client is working.

This MUST be fixt NOW since the open beta for GWENT starts soon!
Posted June 23, 2017
Here from the gwent open beta, same problem :)
Posted August 05, 2017
Me too. It seas "Not connected" on the bottom of my Gog Galaxy, and I can't download anything
Posted August 05, 2017
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BubbleBwett: Here from the gwent open beta, same problem :)
Had the same problem. Reinstalling gog galaxy helped me.
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General discussionGOG Galaxy "Not Connected"(13 posts)(13 posts)
(13 posts)