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General discussionfatal error(5 posts)solved(5 posts)solved
(5 posts)solved
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Posted June 25, 2017
Please HELP. When I attempt to access my GOG client I receive message
Failed to load game database
Whats up with that ?
This question / problem has been solved by TheNerdyPlaneimage
Posted June 25, 2017
avatar
steven.penn: Please HELP. When I attempt to access my GOG client I receive message
Failed to load game database
Whats up with that ?
Possibly a problem with Galaxy not working - if you use GOG on browser (ie: Google Chrome), can you see your game library if you hover over your username and click on games, or do you get an error with that too?

Also, when you first launched Galaxy, did you get a Firewall prompt? If so, did you let it through, or did you block it? Blocking it would mean Galaxy won't be able to communicate with the servers.

Also try re-installing Galaxy. It could just be due to a corrupt file during installation.
1 - Uninstall GOG Galaxy.
2 - Delete installer from your computer.
3 - Re-download installer from www.gog.com/galaxy
4 - Run new installer.

I hope this helps you! Good luck!
Post edited June 25, 2017 by TheNerdyPlane
Posted June 25, 2017
Unless it's a ten minute thing then before reinstalling I would contact support.
Posted June 25, 2017
avatar
steven.penn: Please HELP. When I attempt to access my GOG client I receive message
Failed to load game database
Whats up with that ?
avatar
TheNerdyPlane: Possibly a problem with Galaxy not working - if you use GOG on browser (ie: Google Chrome), can you see your game library if you hover over your username and click on games, or do you get an error with that too?

Also, when you first launched Galaxy, did you get a Firewall prompt? If so, did you let it through, or did you block it? Blocking it would mean Galaxy won't be able to communicate with the servers.

Also try re-installing Galaxy. It could just be due to a corrupt file during installation.
1 - Uninstall GOG Galaxy.
2 - Delete installer from your computer.
3 - Re-download installer from www.gog.com/galaxy
4 - Run new installer.

I hope this helps you! Good luck!
Thanks, worked like a dream. Much appreciated
Posted June 25, 2017
avatar
TheNerdyPlane: Possibly a problem with Galaxy not working - if you use GOG on browser (ie: Google Chrome), can you see your game library if you hover over your username and click on games, or do you get an error with that too?

Also, when you first launched Galaxy, did you get a Firewall prompt? If so, did you let it through, or did you block it? Blocking it would mean Galaxy won't be able to communicate with the servers.

Also try re-installing Galaxy. It could just be due to a corrupt file during installation.
1 - Uninstall GOG Galaxy.
2 - Delete installer from your computer.
3 - Re-download installer from www.gog.com/galaxy
4 - Run new installer.

I hope this helps you! Good luck!
avatar
steven.penn: Thanks, worked like a dream. Much appreciated
No problem, glad to help. What was it that worked (so that other people who have the problem know what to do).
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1
This is my favourite topic
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General discussionfatal error(5 posts)solved(5 posts)solved
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