I'm having a glitch in graphics starting on menu page. and i don't know how to upload my downloaded file in the bot chat help lost without my game please.

https://www.gog.com/forum/dungeon_keeper_series
That's the DK subforum. Maybe someone has already posted a solution to your problem.

If you want to upload your system report file then, uh, you'll have to convert it or just send an angry meme picture instead. The bot doesn't accept .txt or .html files, only .jpeg, .jpg, .png, .gif, .mp4, .pdf, .mp3, .doc, .docx.

thanks for replying i don't know how to change the file or get it to the chat but thanks for trying to help

I haven't had to upload anything to the chatbot. I imagine it either gives you a "click here" type prompt, or there's a drop zone where you can drag the file. If all else fails, try e-mailing support@gog.com

Wait... what!? .pdf, .doc and .docx but not txt?
Aren't log files usually just text? Aren't text files just smaller and easier to work with?
And I never heard of text files being a vector for infecting a system.
I feel so lost!
Hopefully you can simply change the file extension.

The Linux installers on GOG are .sh files, which are text files. Seems you can do a lot with them...

Sure, you can circumvent that, but not everybody will be aware of the problem or know how to deal with it.

True, text file can contain code that can be interpreted. But you need to tell the computer, explicitly, to run that
code as code/instructions.

Or, as I think a bit more, some advanced editors may recognized some directives written in the files for some limited per-file setting (e.g. indentation) and something more than that (Emacs Org Babel code blocks) requires a user action to trigger (and then a confirmation prompt or the prompt disabled in the options).

And some file formats could also be "text files" and embed directives that are executed when the file is loaded. So, yes, text files have the potential to be dangerous. This seems to be your point and I agree with you, but only in very specific situations.

However, what I intended to say is that text files are safe to look at, because they are so simple. I would feel safe opening a text file sent to me by a stranger. And there are so many text file readers and editors that, even if one program would be susceptible to a buffer overflow or other security failure, the probability of me using that program to view the file is tiny. Something similar regarding HTML files (I would be using a text editor or a browser with javascript disabled, of course).

Compare this with PDF and DOC files, that are much more complex, intricate, feature rich, feature expanding, contain logic and you have fewer programs capable of handling them.

Receiving "random" files from users is a very big attack vector for GOG, and what could be addressed only with "best practices" (in the case of text files) now needs to be done inside an isolated environment in order to support these file types. And I wonder what do they gain from it.

Oh. I see. So it is just a file selector filter then. I just learned a thing today! Thank you for showing me.

i have been on gog for awhile i play dungeon keeper 1,2 and gold i recently had to download all my stuff . dungeon keeper gold downloads but cant open gold. also i cant get to the page in gog that has you purchased and installed games. any help would be appreciated.

You must mean your Games Library. It's on this link:
https://www.gog.com/en/account

And don't forget that, in order to install and play your games without issues you have to download the Offline Installers and then run them. See picture attached.