I sure can't and support couldn't replicate my issue. Anyone else have the same issue?

Tried in GOG Galaxy, 4 browsers on 3 different OSes, incognito mode, adblock off mode, you name it.

It's under Orders > View Receipt > and there should be a link to resend it to email (forget the exact wording).

The only "resend" option I can find is "resend gift code".

There doesn't appear to be one, no. I honestly can't remember if there ever has been one.
But like InkPanther said, there's an option to resend a gift code to e-mail. It only appears on unredeemed gift orders in your order history.

Anyone else with the same issue?

There is no such option and there has never been one.

I don't recall it ever being there. What you could do though is click "View Receipt" and print it to PDF via either a browser's built-in feature or a PDF Printer like PDFCreator?

Edit: This is probably something else GOG could improve with their website - have a dedicated "Print / Save to PDF" on the receipt page that generates a proper looking PDF / paper invoice instead of a cut-down web-page retaining the Facebook "like" buttons, etc.

But it would be very nice if there was such an option (in case you lost the original receipt).

https://www.gog.com/wishlist/site/resend_receipts As a workaround you can probably just save the receipt website (from a browser) as HTML. The important things are your login name, the names of the games, the date of purchase and the order ID which is all there. It doesn't really matter in which form this information is stored.

I agree. And it would be even better if the "View Receipt" button would work with all games because it doesn't.

This, and hopefully the rest of the replies in the thread are enough to convince support that this is not just a single user's issue.

Anyone from GOG care to comment?

Backstory: There are times that the email receipt is not sent, and I had to contact support. I asked if it were possible to do this manually instead of having to contact support whenever it happens. I was told that the option mentioned in the opening post was available. After a lot of mucking around and sending screen captures to each other, it was concluded that said option was not available to me and they'd look into it. I was later told this was fixed, though it turned out it wasn't.

If an option to "resend receipt" never existed, then how can it be broken? Have you used exactly the same words you're using here? "Resend receipt"? Because you can still see it under your orders. Maybe there was some miscommunication, misunderstanding?

Support claims it was there. Yes, I used those words and we even sent jpgs of screen captures to each other.

I believe in this case support is wrong.

There is a 'View Receipt' button, which shows you the email you would have received (as it actually mentions emails I assume it is an exact duplicate) but to my recollection there has never been a 'Resend Receipt' button.

Did support send you an image showing a 'Resend Receipt' button?

They sent me an image showing a hyperlink, yes.

Can you attach it here?
I wonder if they are on a test version of the site or something (or if they get extra options because they are staff?)

Had to check if I'm permitted to. No disclaimers, so I guess I can share the link.

image

Edit: If I'm not permitted to paste any information from GOG support emails, I will remove said link upon instruction.