So I pre-ordered "Torment: Tides of Numenara" from GOG because of the "Buy this and get Lords of Xulima free!" offer - problem is, Torment's showing up in my library, but Lords of Xulima isn't.

I've already got a ticket into Tech Support for it, but did something go wrong, or does it not unlock until "Torment" does (likely to prevent people from trying to game the system by pre-ordering then canceling), or am I just looking in the wrong spot? No serial key in my email or anything, either.

Edit: Nevermind, I found it under the Torment in the Library -> View Downloads -> View Serial Keys

HOWEVER, this is only on the site's library, and not able to be seen in the game library via Galaxy, so that might need some addressing.

There's a redeem code for it under "More"-->"Serial Keys" in your library under your Torment pre-order. (I'm told this is only accessible through a browser, not Galaxy.)

Go to Torment in your library (in your browser not in galaxy), click on the game and then on the "More" button. There you'll find the option "Serial keys". There you'll find the code for Xulima that you can use at the redeem page.
https://www.gog.com/redeem

Could be there is a code on the Torment page of your library, they do it that way sometimes.