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TKA: So, yesterday i wrote to the support but didn't get any reply yet. I was having problems with the download manager, restarting my downloads all over after downloading the 5~7% of the game(Colin Mc Rae 2005, around 3 gigs), although my previous download, FlatOut(900 MB) came down like oil. Anyway i've managed to download CMR through the browser download without any problem in a short time.
Now i'm trying to download Unreal Tournament 2004, 2 gigs: already tried the download manager and gives the same issue as the previous download, so i decided to go for the browser download again: another problem, download speeds go high to almost reach my connection cap for a few seconds to then go down to 0 and stick there for minutes(while i can browse web pages with no problems). Is it a known issue? I can't leave the pc on 24/7.
Thank you.

Our support team doesn't work weekends which is why you haven't had a response. We all try to help over the weekend when we can. You should get a response on Monday.
From my experience, download problems are usually caused along the route between your PC and bitgravity (our download service provider) and how well this route is configured.